Contact Us
Have a question, feedback, or need support? Our team at Dorak is ready to help you — reach out anytime.
At Dorak.io, we genuinely care about every single user who visits our platform. Whether you have a question about one of our tools, encountered a technical issue, have a suggestion for a new tool, want to report a bug, or simply want to share your experience — we want to hear from you. No ticket system, no bots, no runaround. Just real, helpful support from a real team.
We are a small but passionate team, and every message we receive gets personal attention. We take user feedback seriously — many of the tools and improvements on Dorak today exist because someone like you took the time to write to us. So please, do not hesitate to reach out.
Email Support
support@dorak.io
Response within 24–48 hrs
Business Hours
Monday – Friday
9:00 AM – 6:00 PM IST
Platform
dorak.io
Mumbai, India
Send Us a Message
Use the form below to contact our team. Please be as specific as possible so we can resolve your query quickly and effectively on the first response.
Tips for Faster Support
To help us resolve your issue as quickly as possible, please keep these tips in mind before writing to us:
- Check our other policy pages first — your answer may already be there
- For tool-related issues, mention the tool name and describe the exact problem
- For purchase or payment concerns, include your transaction reference number
- For technical bugs, let us know your browser and device (e.g., Chrome on Android)
- Avoid sending multiple messages for the same issue — this slows things down
- Weekend messages are answered on the next business day
We do not store or use any personal details you share through this form beyond what is needed to respond to your query. Your privacy is always protected at Dorak.
What We Can Help With
- Technical issues with any tool on Dorak.io
- Questions about how a specific tool works
- Suggestions for new tools you want us to build
- Reporting bugs, broken pages, or display errors
- Partnership, collaboration, or business inquiries
- Payment or purchase-related concerns
- Feedback on your overall Dorak experience
Our Response Promise
We respond to every genuine inquiry within 24 to 48 business hours. For urgent issues, add the word "URGENT" in your subject line and our team will prioritize your case. We aim to resolve every issue completely on the first reply — because we respect your time as much as you do.